The checkout is the donation flow donors move through. Donors choose an amount, add their details, and pay. You control the elements in this flow. Campaign-specific options are set on the campaign Checkout tab.
Global defaults and account-level payment gateways are set in Settings.
Before you start
A campaign needs at least one active payment method before it can go live. See Payment gateways.
Checkout tab fields
Every field on the Edit Campaign Checkout tab is explained below.
Enable Express Checkout. Provides a faster path for returning or wallet-based donors. This option removes the manual data entry step. Donors pay instantly using saved Apple Pay or Google Pay details.
Payment Processor Selection. Choose the gateway to process transactions. Example options include Stripe.
Tribute Donation. Allow donors to dedicate their gift in honor or memory of someone special.
Enable Quick Pay. Provides a fast and secure checkout experience requiring minimal information input.
Cover Transaction Fees. Gives donors the option to pay the processing fees. This ensures the full donation amount goes directly to your cause.
Anonymous Donation. Allows donors to hide their identity from public view.
Marketing Opt In. Asks donors to receive marketing communications. You select specific channels to display, including Postal, Mobile, Email, SMS, or Landline. You also define the exact message text shown to donors.
Message of Support. Lets donors leave a supportive message during checkout. You define up to three default messages for donors to select.
Add Notes to Checkout. Adds a text box for donors to enter custom notes. You customize the title of this notes box.
Suggest a recurring donation before checkout. Shows an upsell screen to one-time donors before they pay. This prompts them to switch to a recurring plan. You define the custom upsell text, target campaign, frequency, and price point.
Suggest a recurring donation after checkout. Shows a recurring donation upsell screen after a one-time payment is complete. You define the custom upsell text, target campaign, frequency, and price point.
Donation Type. Select and order the specific Islamic or general donation categories to show. Options include General, Sadaqah, Zakat, Fidya, Kaffarah, Sadaqah Wajibah, Interest, Lillah, and Zakat Al Fitr.
Gift Aid. Enables Gift Aid for eligible UK giving to maximize the donation impact.
Collect Address Information. Asks donors for a billing address. Leave this unchecked to speed up the checkout process.
Admin Fees. Asks donors to cover administrative costs.
Personal Information Fields. Select the specific personal details to collect. Options include Title and Phone Number.
Enable Fundraiser Support on Donate Page. Shows a popup allowing donors to attribute their gift to a specific fundraiser or team.
Allow donations to main campaign. Gives donors the option to route their funds directly to the main campaign.
Good to know
Some checkout options are governed by your organisation's configuration rather than a single on/off switch — a reviewer should confirm the exact behaviour against your account.
Gift Aid appears in the checkout only for GBP giving.